Independent Damage Assessment

Independent vehicle damage assessments and impartial reports. Useful for disputes, second opinions and pre-purchase inspections.

What Is an Independent Damage Assessment?

An independent damage assessment is a professional, paid vehicle inspection conducted by qualified specialists who are not acting on behalf of any insurer. This service provides an unbiased evaluation of vehicle damage, repair requirements, and estimated costs. It is particularly valuable when you need a second opinion, are challenging an insurer's assessment, or want clarity before committing to repairs.

When You Might Need One

• Insurance disputes: When you disagree with your insurer's damage assessment or valuation
• Write-off challenges: When you want to contest a write-off decision with independent evidence
• Pre-purchase inspections: Before buying a previously damaged or Code 3 vehicle
• Second opinions: When you want an unbiased view of recommended repairs
• Legal proceedings: When you need professional documentation for a legal case

What the Assessment Includes

Our qualified specialists conduct a thorough visual and diagnostic inspection of your vehicle. The assessment includes a detailed written report documenting all damage found, recommended repair methods, estimated repair costs, and photographic evidence. This report is suitable for submission to insurers, legal representatives, or the Ombudsman for Short-Term Insurance (OSTI).

How to Request an Assessment

Contact any of our 5 workshops across Pretoria, Centurion & East London to schedule an independent assessment. Assessments are conducted by appointment and the fee is payable upfront. The assessment is entirely independent — there is no obligation to have repairs done at our workshops.

Important: This is a paid service. The assessment fee varies depending on the scope of inspection required. Contact us for a quote.

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