When it comes to having your car repaired after an accident, you, as the vehicle owner, hold an important right that many consumers are unaware of the right to choose your own repairer. No insurance company can force you to use their preferred service providers. Understanding this right and why you should exercise it can save you from subpar repairs and potential future issues.
Your Right to Choose Your Repairer
As of 2021, the Right to Repair guidelines in South Africa ensure that consumers are no longer restricted to repairers approved by insurance companies or car manufacturers. These guidelines, supported by the Competition Commission, empower you to select an independent or preferred service provider without voiding your warranty, provided that the repairer meets the industry standards for quality and safety.
For more details about the Right to Repair guidelines, visit Right2Repair.org.za.
What Does This Mean for You?
You don’t have to go with the service providers on your insurance company’s list.
Insurers’ preferred providers often offer lower repair rates, but this can lead to corner-cutting, where parts or processes are compromised to save money. While this might reduce costs for the insurer, it can leave you with poorly executed repairs and potential long-term problems.
Instead, you can choose a trusted, certified auto body repairer, like HJ Bosch & Sons, where quality and safety are never compromised.
Beware of Cash-in-Lieu Settlements
Another common practice that some insurers might offer is a cash-in-lieu settlement, where they offer you a cash payout instead of covering the full cost of repairs. This may sound tempting, but here’s why you should think twice before saying yes:
Insufficient Funds for Quality Repairs: The cash offered might not cover the actual cost of professional repairs, especially if hidden damage emerges once the vehicle is fully inspected. This can leave you out of pocket when the repair costs exceed the settlement amount.
Potential Safety Risks: Accepting a lower payout could lead to choosing cheaper, unqualified repairers who may not provide repairs up to industry standards, compromising your vehicle’s safety.
Vehicle Value: Subpar repairs can reduce your vehicle's resale value. High-quality repairs, on the other hand, ensure that your car maintains its market value, as they align with both manufacturer standards and consumer expectations.
Why Choose HJ Bosch & Sons?
At HJ Bosch & Sons, we prioritize your vehicle's safety, performance, and longevity. With five fully operational auto body repair franchises in Gauteng and plans to expand nationally, we guarantee high-quality service using industry-standard tools and techniques. Our team of certified technicians ensures that your vehicle is restored to pre-accident condition without cutting corners or compromising on safety.
When it comes to your vehicle, don’t let anyone else make the choice for you. It’s your car, and your choice.
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