How HJ Bosch & Sons collects, uses and protects your personal information under the POPI Act.
Effective Date: 1 January 2024 · Last Updated: December 2024
1. Introduction
MCB Manco (Pty) Ltd (Reg. 2016/179398/07), franchisor of the HJ Bosch & Sons brand and operator of this website ("we", "us", "our") is committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.
2. Information We Collect
Contact details: Name, phone number, email address when you request a quote or contact us
Vehicle information: Make, model, year, registration number, and damage descriptions for repair quotes
Insurance details: Policy numbers and insurer information when processing insurance claims
Usage data: Anonymous browsing data including pages visited, time on site, and referral sources
3. How We Use Your Information
To provide repair quotes and process your vehicle repairs
To communicate with you about your repair status
To process insurance claims on your behalf
To improve our website and services
To comply with legal obligations
4. Data Protection
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel who need it to perform their duties.
5. Your Rights Under POPIA
Right to access your personal information
Right to request correction of inaccurate data
Right to request deletion of your data
Right to object to processing of your data
Right to lodge a complaint with the Information Regulator
6. Contact Us
MCB Manco (Pty) Ltd (Reg. 2016/179398/07), franchisor of HJ Bosch & Sons Email: support@hjbosch-sons.co.za