Privacy Policy

How HJ Bosch & Sons collects, uses and protects your personal information under the POPI Act.

Effective Date: 1 January 2024 · Last Updated: December 2024

1. Introduction

HJ Bosch and Sons (Pty) Ltd ("we", "us", "our") is committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

2. Information We Collect

• Contact details: Name, phone number, email address when you request a quote or contact us
• Vehicle information: Make, model, year, registration number, and damage descriptions for repair quotes
• Insurance details: Policy numbers and insurer information when processing insurance claims
• Usage data: Anonymous browsing data including pages visited, time on site, and referral sources

3. How We Use Your Information

• To provide repair quotes and process your vehicle repairs
• To communicate with you about your repair status
• To process insurance claims on your behalf
• To improve our website and services
• To comply with legal obligations

4. Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel who need it to perform their duties.

5. Your Rights Under POPIA

• Right to access your personal information
• Right to request correction of inaccurate data
• Right to request deletion of your data
• Right to object to processing of your data
• Right to lodge a complaint with the Information Regulator

6. Contact Us

HJ Bosch and Sons (Pty) Ltd
Email: [email protected]
Phone: 067 072 0925

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